IPU Services Ltd trading as the National Health Products Catalogue (NHPC) is committed to protecting the privacy of all who use this website, www.nhpc.ie (the “Website”). This Privacy Notice has been developed in accordance with our legal obligations to inform you of what information is being collected about you and how this information is used. If you are not happy with this Privacy Notice, you should not use the Website. However, by using the Website, you are consenting to the collection, storage, use and disclosure of your personal information as well as accepting the terms of this Privacy Notice.

 

Any external links to other websites are clearly identifiable as such and the NHPC is not responsible for the content or the privacy statements of these websites. If you have any issues or queries relating to such websites, please contact the third-party providers directly. Where you access the Website of a third party, you are subject to the terms & conditions and privacy policy of that third party and the NHPC encourages you to review such terms and conditions and privacy policy.

 

Personal information we collect

When you visit our website or otherwise contact us, we will process your personal data in order to respond to you or assist you. Below is a summary of the personal data which we may collect for you, along with the purposes ad legal bases under GDPR:

 

Data Collected	Purposes/activity	Legal basis for processing
First and last name, Email address, contact number.	To register you for one of our events or courses which you sign up to.	Your consent.
First and last name, Email address, username, password.	To allow members register and to login to our Web Portal.	The processing is necessary to perform a contract with you (contract of Membership).
Name, email address, contact phone number.	To provide access to our Catalogue, upon request.	Your consent.
First and last name, Email address, content of your communication.	To contact/respond to you when you leave a message through the ‘Contact’ website form.	Your consent.
First and last name, email address, CV details, phone number, professional qualifications, references, confirmation that you are 18 years or older etc.	To process job applications from candidates for employment within our organisation.	Subject to entering into a contract of employment with you/prior to entering into a contract of employment. Your consent.
IP address, browser type etc.	To assist the proper operation and functionality of our site.	The processing is necessary to support our legitimate interests in managing our business and maintaining website security.
IP address, browser type, cookie preferences.	To analyse, improve and tailor our website content in line with user preferences and behaviour.	Your consent.

 

The use of cookies

A “cookie” is a piece of data stored by a web server on your computer when you visit a website; it is a small text file which is downloaded to your computer or mobile device when you visit a website. The Website uses cookies to distinguish you from other users of our Website.

The NHPC uses cookies to (a) store information for Members who have logged in to the Website, e.g. username and password, and (b) compile aggregate and non-individual specific information about visitors to the Website. This helps the NHPC to provide you with a good experience when you browse the Website and also allows the NHPC to improve its site. Click here to read our Cookies Policy.

Browsers are initially set up to accept Cookies but you can reset your browser to erase or block such technologies. However, doing this may affect your ease of use of the Website.

 

Disclosure to third parties

In some cases, we may share your personal data with third parties in order to support your needs, provide you with services, or comply with our legal obligations. These third parties are also committed to protecting your information. Examples of how we may share your personal data would be in the following ways:

Service Providers: companies that provide services for or on behalf of us, such as companies that help us with IT support and website security.

Other Parties When Required by Law or as Necessary to Protect Our Services: In exceptional circumstances for example, it may be necessary by legal process or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security. This is unlikely to ever happen, and in any event, we will challenge any such requests that are not valid.

 

Your Rights

Under Data protection legislation, you have a number of rights in relation to your personal data, rights which we will always work to uphold and respect. These rights are:

• The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in the ‘Contact’ section.
• The right to access the personal data we hold about you. ‘Contact’ below will tell you how to do this.
• The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. It is important that your personal data is kept accurate and up to date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
• The right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in the ‘Contact’ section to find out more.
• The right to restrict the processing of your personal data.
• The right to object to us using your personal data for a particular purpose or purposes.
• The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
• Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
• the right to lodge a complaint with the Data Protection Commission, if you have any cause for complaint about our use of your personal data. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in the ‘Contact’ section, or by writing to [email protected].

 

Security of personal information

The nature of the internet is such that the NHPC cannot guarantee the security of any information you transmit to the NHPC. No transmission over the internet can be guaranteed to be 100% secure. However, the NHPC will take all appropriate measures (including appropriate technical and organisational measures) to protect against unauthorised access to, alteration of, disclosure of or destruction of your personal information. 

 

Retention of your personal data

We will only store your personal data only for as long as necessary for the purpose(s) for which it was obtained. The criteria used to determine our retention periods include (i) the length of time we have an ongoing relationship and/or provide our services; (ii) whether there is a legal requirement to which we are subject; and (iii) whether the retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). Please contact us if you wish to obtain further information concerning our retention periods (see ‘Contact’ below).

 

International Transfers

From time to time, your use of our website may involve the transfer, storage, and processing of your personal data to other countries outside of the European Economic Area. While this is unlikely, in any such cases we will take appropriate measures, in compliance with applicable law, to ensure that your personal data remains protected. Such measures include the use of Standard Contractual Clauses to safeguard the transfer of data outside of the EEA.

As stipulated above, we may be requested by legal process or court order from to disclose your information. NHPC also commit that if we are ever compelled by a valid and binding legal request to disclose member/customer data, we will disclose only the minimum amount of data necessary to satisfy the request.

 

Processing of children’s data

NHPC does not provide services for children, nor do we market to children. If you are under the age of 16, please do not submit any personal information through our website. We encourage parents and legal guardians to monitor their children’s internet usage and to help enforce this Privacy Notice by instructing their children never to provide personal information via our website without their guardian’s consent.

 

Contact details

If you have any queries, please contact the NHPC by email at [email protected], by telephone at 01 406 1550 or in writing to the NHPC, Irish Pharmacy Union, Butterfield House, Butterfield Avenue, Dublin 14.

 

Notification of changes

The NHPC may revise this Privacy Notice from time to time and reserves the right to do so. Any changes will be posted to this policy. It is understood that by continuing to use the Website, you accept these changes.

 

Last updated: 1^st July 2024